Hudu Alternatives for MSPs
MSPs looking past Hudu usually need deeper automation or a specific ecosystem fit rather than a cheaper product.
Comparison - Updated Jul 2026
Contents
- 1.Why MSPs look for Hudu alternatives
- 2.Alternatives at a glance
- 3.IT Glue - best for integration depth and automation
- 4.IT Glue
- 5.N-able Passportal - best for credential lifecycle
- 6.N-able Passportal
- 7.ITBoost (ConnectWise) - best for ConnectWise-native shops
- 8.ITBoost (ConnectWise)
- 9.When staying on Hudu is the right call
- 10.Before you migrate
- 11.Is IT Glue worth the extra cost over Hudu?
- 12.Does Hudu have a collector agent equivalent?
Why MSPs look for Hudu alternatives
Hudu offers self-hosted and cloud deployment with per-user licensing. Alternatives searches typically come down to three capability requirements it does not cover.
Integration breadth is the first. Hudu integrates with mainstream PSA and RMM platforms, but its catalog is smaller than IT Glue's, so a specific required sync behavior may not be available.
Automated documentation capture is the second. Hudu has no agent-based configuration collection and no generated network diagramming, so those records are maintained manually.
Credential lifecycle is the third. Automated password rotation and privileged access auditing are handled more completely by a credential-first platform than by a documentation platform with a vault attached.
Alternatives at a glance
| Hudu (current) | IT Glue | N-able Passportal | ITBoost (ConnectWise) | |
|---|---|---|---|---|
| Pricing model | Per-user/month (cloud or self-hosted), annual discount available | Per-user/month, tiered plans (contact vendor for current rates) | Contact for MSP pricing | Per-user/month (contact vendor for current rates) |
| Hosting | Cloud or self-hosted | Cloud (Kaseya-managed) | Cloud (N-able managed) | Cloud (ConnectWise-managed) |
| Integrations | API-first, ConnectWise, Halo, NinjaOne, Datto | ConnectWise, Datto, Kaseya, 40+ PSA/RMM integrations | N-able ecosystem, ConnectWise, Autotask | ConnectWise Manage, ConnectWise Automate |
IT Glue - best for integration depth and automation
IT Glue is the natural step up if integration breadth or automated documentation is what Hudu lacks. The collector agent, Network Glue diagramming, and completeness scoring reduce manual documentation labor in ways Hudu currently cannot match. You take on higher cost, cloud-only hosting, and the contract terms that lead other MSPs in the opposite direction.
IT Glue
IT Glue is the most widely deployed MSP documentation platform. It offers the most mature feature set in the category: deep PSA/RMM sync, automated configuration documentation via its collector agent, a structured password vault, the Network Glue automated diagramming add-on, and a completeness dashboard that shows documentation coverage per client. Its relationship linking is genuinely best-in-class. Opening a server record surfaces its host, switch, SOP, and credentials in one view. The MyGlue client portal allows read-only access for clients without exposing the full system.
Key features
- ·Most comprehensive PSA/RMM integration library
- ·Automated documentation via collector agent
- ·Network Glue for auto-generated network diagrams
- ·Completeness scoring per client
- ·Mature audit logging and SOC 2 compliance
Considerations
- ·Cloud-only; no self-hosted deployment option
- ·Migration out is technically difficult
- ·Can feel expensive for smaller MSPs
N-able Passportal - best for credential lifecycle
If your requirement is automated password rotation, credential injection, and access auditing rather than documentation breadth, Passportal treats those as first-class features rather than as a vault attached to a documentation system. Particularly relevant for MSPs with compliance obligations around privileged access.
N-able Passportal
N-able Passportal is positioned primarily as a credential management system rather than a full documentation platform. It delivers strong credential vaulting and secure document storage within a cloud-based architecture, and integrates well within the N-able stack. Its feature depth is concentrated in credential management rather than general documentation. MSPs looking for the depth of asset linking, SOP management, and RMM sync available in IT Glue or Hudu typically find the documentation features fall short.
Key features
- ·Strong credential vaulting and secure sharing
- ·Good fit for N-able RMM and N-central shops
- ·Document storage with access controls
- ·SOC 2 compliant infrastructure
Considerations
- ·Not designed as a primary MSP documentation system
- ·Asset relationship linking is limited
- ·Less suitable outside the N-able ecosystem
- ·Reporting could be more flexible
ITBoost (ConnectWise) - best for ConnectWise-native shops
Worth evaluating only if ConnectWise Manage is your PSA and you value native integration enough to accept a slower-moving product. Outside that specific situation, Hudu is generally the stronger standalone choice.
ITBoost (ConnectWise)
ITBoost was acquired by ConnectWise and positions itself as the documentation layer within the ConnectWise stack. It carries overlapping features with IT Glue in many areas, adds client satisfaction survey tools and limited dashboarding, and integrates tightly with ConnectWise Manage and Automate. MSPs heavily invested in ConnectWise may find it a natural fit. Those outside that ecosystem generally prefer IT Glue or Hudu.
Key features
- ·Tight ConnectWise Manage and Automate integration
- ·Competitive pricing vs IT Glue
- ·Client satisfaction survey feature
- ·Familiar interface for ConnectWise users
Considerations
- ·Best value within the ConnectWise ecosystem only
- ·Narrower feature set than dedicated documentation platforms
- ·Development pace has been inconsistent
- ·Feature depth lags behind IT Glue and Hudu in some areas
When staying on Hudu is the right call
Self-hosted deployment and lower per-user cost are concrete advantages given up when moving to a cloud-only platform. If your required integrations are covered and your team keeps documentation current without automated capture, the alternatives here are more expensive answers to problems you may not have.
Before you migrate
Moving from a self-hosted platform to a cloud-only one changes your data residency posture. If any client contract or regulatory requirement drove you to self-hosting in the first place, confirm the destination platform satisfies it before starting the migration rather than discovering the conflict afterward.
Is IT Glue worth the extra cost over Hudu?
It depends on whether you would use the automation. The collector agent and Network Glue save real labor for MSPs managing many clients; for smaller shops that document manually anyway, you would be paying for capability you do not exercise.
Does Hudu have a collector agent equivalent?
Not currently. Automated configuration documentation via an agent remains an IT Glue differentiator, and it is the most frequently cited reason MSPs move in that direction.