MSP workflows

Operational workflow guides

backup-dr · runbook

Restore Test Runbook for MSPs

Step-by-step runbook for executing and documenting restore tests.

Plan

Select target system; define success criteria; notify stakeholders; choose isolated test environment where possible.

Execute

Run restore (file-level or image-level); validate app/service integrity; capture timings and issues.

Document

Record RPO achieved, RTO observed, blockers, remediation actions, and next scheduled test.