MSP workflows

Operational workflow guides

backup-dr · workflow

Backup Verification and Restore Testing for MSPs

How MSPs verify backups and perform restore testing without disruption.

Definition

Separates verification (did it back up?) from restore testing (can we restore to a usable state?).

Verification steps

Confirm job success; validate protected volumes; check chain integrity; confirm offsite copy; confirm post-job device check-in.

Restore testing cadence

Test restores on a schedule by system criticality; include at least one full restore path test per client on a recurring cycle.

Common failure

Reporting ‘successful backups’ without restore evidence produces false confidence.

Related workflows

Restore test runbook; RPO/RTO standards; Backup alert triage.